• Resolved ockertc

    (@ockertc)


    WPEverest installed as part of Zakra Pro Theme (ThemeGrill). Can work with forms using shortcode, but cannot edit form. the “designer” display animation, and nothing else. can create new form from simple template, but cannot edit / create blank form. please assist.

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  • Plugin Support sharmadpk03

    (@sharmadpk03)

    Hi @ockertc,

    Sorry, but I am a bit confused about your query. Could you please be more specific about what problem are you exactly facing the form building or editing process? Do let us know so that it will be easy for me to assist you. Or maybe you can follow this documentation https://docs.wpeverest.com/docs/everest-forms/creating-contact-forms/ and find what you are looking for.

    Do let us know and we will get back to you.

    Regards!

    Hi @sharmadpk03
    The modules was installed as part of the theme offering. When I try and access a sample form for edit, then the “form designer” does not initialize. the three pyramid logo just sits and does nothing. I am new to WordPress, so if I need to provide you with additional details, please email me ockert at rawfoodforpets dot com.

    Regards

    Plugin Support sharmadpk03

    (@sharmadpk03)

    Hi @ockertc,

    Our team has contacted to you via email. Please refer to it and follow us there.

    Regards!

Viewing 3 replies - 1 through 3 (of 3 total)
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