Support » Plugin: Gallery by BestWebSoft » Descriptions disappeared

  • Hi BestWebSoft Team !

    I’m using your gallery plugin for a while now, it’s really great, thanks for all your work !

    However, i’m having an issue… since few weeks i guess.

    I’ve used a trial licence for a website 2 years ago, just to test it.
    After the trial licence expiration, the description field was not disabled, and the description still displayed on the fancybox.
    I thought that if there was at least one description in database, the plugin displays it properly.

    The thing worked for 2 years now. But since few days, or few weeks (dunno), the descriptions just don’t display anymore.

    Is there any change in you code ? Was there a bug in my version since 2 years ?

    Thanks in advance 🙂

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  • Plugin Author bestwebsoft



    Thank you for contacting us!

    Please describe your problem in more detail. What our product version do you use?
    Provide a link to the page where the problem occurs. Since it is not clear what you are talking about.

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