Support » Plugin: Lightbox » Description not showing: Huge-IT Lightbox

  • Resolved Mr. Peri

    (@mr-peri)


    Hi. I have Huge-IT Lightbox lite activated on my website and have put descriptions in for some photos. I have copied the descriptions to the captions box as well, but even though it is ticked in my options to show the descriptions it is not showing up.
    I run SEO on my site so I can’t simply copy the description to the title as I don’t want every image to show a description, which means if i choose to show the title in settings every single image will show the image title and some will how description. This is not what i want. Due to SEO every single image MUST have a title so I can’t delete the title off the images i don’t want to show any thing. I simply need the description the to show as I have ticked it to show…

Viewing 9 replies - 1 through 9 (of 9 total)
  • Dear Mr. Peri,

    Thank you for contacting us,

    Will it be possible to ask you to provide us with your website link so that we could be able to check the issue and offer you an appropriate solution?
    In the case, if you do not want to publish your website here, please, contact us directly on our website which is Huge-IT.com by using this contact us form https://huge-it.com/contact-us/
    We will be happy to check everything and assist you.
    Regards,

    I have the same problem. Also I would like to show titles and only show descriptions if someone clicks on the thumbnail.

    Huge-IT Support

    (@huge-it-support-1)

    Dear OldTrog,

    May I kindly ask you to let me know if want to show the title on the image?
    Please, also mention the plugin’s version you are currently running

    Thanks

    The version I have is 1.2.18.

    I am just getting used to this brilliant plugin. If you look at this work-in-progress page http://using.roamer-educational-robot.com/roamer-in-design-technology-and-maker-spaces/ and expand “What Does a Robot Look Like”, you’ll see the Gallery I am working on. At the moment if I put a mouse over I get the title. If it is in the Lightbox I would like to see the Title and Description.

    Huge-IT Support

    (@huge-it-support-1)

    Dear OldTrog,

    Thanks for providing the link to the gallery.
    According to the inspect element, we have found that you are using the Foo Gallery: http://prntscr.com/gsls68 and the Lightbox plugin seems not to be used on your website.

    Please check that from your side and let us know if we are missing anything.

    Thanks

    You’re right. I noticed that just after I sent the last post. I looked at it and got a bit confused about the set up. Busy today I will work on it tomorrow.

    Huge-IT Support

    (@huge-it-support-1)

    Dear OldTrog,

    In the case, if you need our help, feel free to contact us.
    We will be glad to help with any question you have.

    Thanks

    Hi sorry I’m late in responding. I’ve updated Gallery to the latest version and I have Foo Box working. I still have a problem. This is the latest Gallery I have added. http://roamerphotogallery.roamer-educational-robot.com/how-to-code-roamer-to-do–cool-dances/ Descriptions are still not showing.

    Huge-IT Support

    (@huge-it-support-1)

    Dear OldTrog,

    Thanks for getting back to us but, unfortunately, we are not able to help you with this issue because the plugin is not our company’s thus we will not be able to provide support for it. Please contact Foo Gallery’s support team and I’m sure they will help you to fix the issue you have faced.
    We have checked that again with an inspect element: http://prntscr.com/gwthsh

    Let me know if we are missing something.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
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