Title: Description Missing
Last modified: August 31, 2016

---

# Description Missing

 *  Resolved [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/)
 * I have added description to my documents but I am unable to see them when I click
   on the description link. The modal box does appear, but it only shows the close
   button. I have disabled all third party items.
 * [https://wordpress.org/plugins/memphis-documents-library/](https://wordpress.org/plugins/memphis-documents-library/)

Viewing 15 replies - 1 through 15 (of 29 total)

1 [2](https://wordpress.org/support/topic/description-missing-3/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/description-missing-3/page/2/?output_format=md)

 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178578)
 * Sorry I missed this issue, are you still having this problem?
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178592)
 * I am still experiencing the issue.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178594)
 * Sounds like a javascript issue issue, can you open a debugger and see if you 
   have any javascript errors.
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178596)
 * I used IE and Firefox debugger and there was no javascript errors
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178597)
 * hmmm, can you tell me if the mdocs-script.js file is loaded.
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178602)
 * Yes it is, I can see the reference to it in source code view. (I did masked my
   domain name.)
 * `<script type='text/javascript' src='http://#########/intranet/wp-content/plugins/
   memphis-documents-library//mdocs-script.js?ver=4.4.2'></script>`
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178604)
 * I want you to open the mdocs-script.js file find the function mdocs_descript_preview()
 * change the function to look like this:
 *     ```
       jQuery('.description-preview' ).click(function(event) {
              alert('you are in the preview function');
       	jQuery('.mdocs-description-preview-body').empty();
       	var mdocs_file_id = jQuery(this).data('mdocs-id');
       	var mdocs_is_admin = jQuery(this).data('is-admin');
       	jQuery.post(mdocs_js.ajaxurl,{action: 'myajax-submit', type: 'show-desc',mdocs_file_id: mdocs_file_id, is_admin: mdocs_is_admin},function(data) {
       		jQuery('.mdocs-description-preview-body').html(data);
       	});
           });
       ```
   
 * report back with your findings.
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178607)
 * I made the change.
 * I am getting the popup ‘you are in the preview function’ and once I click ok 
   I get the modal box, but the description is missing from the box.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178608)
 * Now change it to this:
 *     ```
       jQuery('.description-preview' ).click(function(event) {
       	jQuery('.mdocs-description-preview-body').empty();
       	var mdocs_file_id = jQuery(this).data('mdocs-id');
       	var mdocs_is_admin = jQuery(this).data('is-admin');
       	jQuery.post(mdocs_js.ajaxurl,{action: 'myajax-submit', type: 'show-desc',mdocs_file_id: mdocs_file_id, is_admin: mdocs_is_admin},function(data) {
                      alert(data);
       		jQuery('.mdocs-description-preview-body').html(data);
       	});
           });
       ```
   
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178609)
 * I am not getting an alert box. Just the empty modal box.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178610)
 * then something maybe another plugin is stopping the post from firing, try disabling
   all plugins.
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178612)
 * I disabled all the plugins except Redux Framework which is required for my theme
   and im getting the same results.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178613)
 * you need to disable all plugins in order to debug this issue.
 *  Thread Starter [1msmith1](https://wordpress.org/support/users/1msmith1/)
 * (@1msmith1)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178614)
 * Ok. I disabled everything except Memphis Documents Library and switch to the 
   Twenty Fifteen theme. All the links in for the Memphis docs were # so I unchecked
   Bootstrap and Jquery in the memphis settings.
 * After doing all of that the modal is still coming up blank.
 *  Plugin Author [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * (@bhaldie)
 * [10 years ago](https://wordpress.org/support/topic/description-missing-3/#post-7178615)
 * Okay, so go back to your normal set up, but this time leave jQuery unchecked.

Viewing 15 replies - 1 through 15 (of 29 total)

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The topic ‘Description Missing’ is closed to new replies.

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## Tags

 * [description](https://wordpress.org/support/topic-tag/description/)

 * 29 replies
 * 2 participants
 * Last reply from: [bhaldie](https://wordpress.org/support/users/bhaldie/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/description-missing-3/page/2/#post-7178647)
 * Status: resolved