Support » Plugin: WooCommerce PayPal Payments » Description field

  • Resolved Alain Aubry

    (@caban13)


    Hi
    The Description field in PayPal Checkout Settings does not accept formatting.
    It would be nice to do it, just like “PayPal Standard”, “Bank Transfer” or many others.
    Some gateways even include an “instructions” field to be displayed or sent by email.
    Thanks

    • This topic was modified 3 weeks, 1 day ago by Alain Aubry.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Joost van de Vijver

    (@joostvandevijver)

    Hello @caban13

    This is the support forum for the plugin “WooCommerce PayPal Payments”. Are you sure you have the correct support forum?

    If you do, we can create a feature ticket for such a request, but we would like to ask you to give us more details because it is not really clear what you mean. Maybe you can provide us with some screenshots about what you exactly want to have added to our plugin.

    Since we can’t add screenshots to this forum, I would like to ask you to open a ticket on our service desk. Here are the instructions to do so: https://paypal.inpsyde.com/docs/request-support/

    We really appreciate your help and we are working hard to improve our plugin. People like you are a great help in finding the items we might have missed before.

    Thank you.
    Joost

    Thread Starter Alain Aubry

    (@caban13)

    Hi

    Thank you for your prompt answer.
    Yes, I am talking of “WooCommerce PayPal Payments”.

    The “Description” field is a text only field, see this image: https://snipboard.io/taOSNl.jpg
    The result is displayed in the Checkout as:
    https://snipboard.io/Bl54jp.jpg

    Now, I am going to compare with “Paypal Standard”.

    The “Description” field is a formatted text field, see this image:
    https://snipboard.io/kwHFqz.jpg
    The result is displayed in the Checkout as:
    https://snipboard.io/1a9E4S.jpg

    This allow for a more clear explanation to customer. Also the icon also helps.

    As I said before, other gateways, like “Bank Transfer” and others, also have this “Description” field as formatted text.
    Some gateways even include an “instructions” field to be displayed or sent by email.

    Thanks
    Alain

    Plugin Support Joost van de Vijver

    (@joostvandevijver)

    Hello @caban13

    Thank you very much for the screenshot, it’s completely clear now.
    I have raised the feature request and have linked this thread to this ticket, so you will be updated once anything regarding this request is available.

    I will mark this ticket as resolved since there is no further activity need here, but we will still update the thread once it is available.

    Thank you.
    Joost

    Thread Starter Alain Aubry

    (@caban13)

    Thank you for raising a feature request

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