Support » Plugin: WooCommerce Payments » Deposit Transaction Details in Bulk

  • Resolved sameagle99

    (@sameagle99)


    Hey guys.. shocked this isn’t built in but really need a way to do this.

    When in deposits, you can download the summany of deposits by day with the deposit button in the upper right, or you click into each day and download the transaction detail for each individual day.

    I need to be able to download the transactional detail with the deposit day in bulk across multiple days. Right now, we reconcile at the end of the month and have to go day by day clicking and downloading each file.

    Anyone know of a way to accomplish this?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Con a11n

    (@conschneider)

    Automattic Happiness Engineer

    Dear @sameagle99

    You should be able to set a custom filter to display deposits for a given month. Then use the Download button.

    Screenshot: https://d.pr/i/UapFCc

    Kind regards,

    Thread Starter sameagle99

    (@sameagle99)

    Thanks for the reply Con, but this only gives me a download of the daily deposit summaries for that time period, not the actual transactions that make up those deposits. That’s what I’m trying to get it to do. Any ideas? Thanks again!

    Plugin Support Adam a11n

    (@adamkheckler)

    I think your best bet for this would be to download the transaction report under Payments > Transactions. Here’s what the resulting CSV looks like on my test site for Jan and Feb transactions:

    https://cln.sh/8t9vTbxel5Ah8K8ERzH2

    Would that be good enough for your purposes?

    Thread Starter sameagle99

    (@sameagle99)

    Adam, thanks! those columns must be very new in tranx because that is the first time i’ve seem them.. this would be perfect, except even though I see them on the screen, when I download the report, the csv doesn’t include the deposit date column.. any idea what I’m doing wrong? Thanks again!

    Plugin Support Adam a11n

    (@adamkheckler)

    when I download the report, the csv doesn’t include the deposit date column.. any idea what I’m doing wrong?

    Hmm, that sounds odd. Can you link us to screenshot of what the CSV looks like for you? To my knowledge, I don’t have any special settings or anything on my test site. (Feel free to redact private info from the screenshot as well of course.)

    Also, could you please send me a copy of your site’s system status report? You can find it under WooCommerce > Status in the dashboard. Click “Get system report” and then the “Copy for support” button. Once you’ve done that, paste it into your reply.

    Thread Starter sameagle99

    (@sameagle99)

    
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    Report Cache Enabled: ✔ Yes
    Cache Update Failures: ✔ 0 failure
    
    ### Store Setup ###
    
    Country / State: United States (US) — Florida
    
    ### Subscriptions by Payment Gateway ###
    
    PayPal Standard: wc-active: 3
    wc-cancelled: 216
    wc-on-hold: 55
    
    other: wc-cancelled: 8
    Stripe: wc-active: 582
    wc-cancelled: 1937
    wc-expired: 1
    wc-on-hold: 527
    wc-pending: 17
    wc-pending-cancel: 13
    
    WooCommerce Payments: wc-active: 381
    wc-cancelled: 96
    wc-on-hold: 100
    wc-pending-cancel: 13
    
    ### Payment Gateway Support ###
    
    WooCommerce Payments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    subscription_amount_changes
    subscription_date_changes
    tokenization
    add_payment_method
    
    Stripe: products
    refunds
    tokenization
    add_payment_method
    subscriptions
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    subscription_amount_changes
    subscription_date_changes
    subscription_payment_method_change
    subscription_payment_method_change_customer
    subscription_payment_method_change_admin
    multiple_subscriptions
    
    PayPal Standard: subscriptions
    gateway_scheduled_payments
    subscription_payment_method_change_customer
    subscription_cancellation
    subscription_suspension
    subscription_reactivation
    products
    refunds
    
    PayPal Reference Transactions Enabled: ❌ No
    
    ### Product Bundles ###
    
    Database Version: 6.15.0
    Loopback Test: ✔
    Template Overrides: –
    
    ### WooCommerce Payments ###
    
    Version: 3.8.2
    Connected to WPCOM: Yes
    Blog ID: 195536670
    Account ID: acct_1JKOyA2H3q6IsGHa
    
    ### Action Scheduler ###
    
    Canceled: 31
    Oldest: 2022-02-21 14:26:35 -0500
    Newest: 2022-03-20 21:08:17 -0400
    
    Complete: 41,436
    Oldest: 2022-02-22 16:08:09 -0500
    Newest: 2022-03-23 11:55:53 -0400
    
    Failed: 235
    Oldest: 2021-09-13 05:41:57 -0400
    Newest: 2022-03-21 16:07:51 -0400
    
    Pending: 1,008
    Oldest: 2022-03-23 11:59:51 -0400
    Newest: 2023-01-04 06:12:03 -0500
    
    ### Status report information ###
    
    Generated at: 2022-03-23 11:56:04 -04:00
    
    Thread Starter sameagle99

    (@sameagle99)

    snapshot of transaction report with deposit date column turned on…

    https://probiorahealth.com/wp-content/uploads/2022/03/woo-deposits-csv.png

    Plugin Support 3 Sons Development – a11n

    (@3sonsdevelopment)

    Hi @sameagle99,

    Thanks for sending over the screenshot. Try adding a date filter and then download a copy of the transactions. When I do that, the report gives me different columns than when I just download the default transaction report.

    That’s the only way I’m able to get the columns that Adam’s screenshot shows.

    Let us know if that doesn’t work for you too.

    Cheers

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