Deposit percentage doesn’t consider Tax

  • keil1994

    (@keil1994)


    3 months, 1 week ago

    Hi, I work with the free version of the plugin, and I have an issue with calculation of the deposit. I want to give the option of 30% deposit and that is calculated correctly when listed in the product page. However, when the client goes to the cart the deposit number for payment has increased.

    I tested that it calculates the amount on the tax free price and presents both the Deposit and Due payments to sum up to the price excluding tax. However, Tax is included in the price and instead of showing it from the beginning it increases the deposit amount to compensate for the tax during payment. This is very confusing. It goes away if I don’t enable taxes but I would like to avoid that. Is there a way to do this? I also attach a screenshot.

    Thank you in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Niloy

    (@im_niloy)

    3 months, 1 week ago

    Hi,
    We will investigate this issue and release a patch soon. However, in the pro version, you can set options for tax in future payment only.
    If this is an urgent matter for you, please fill up this form https://www.codeixer.com/contact-us/
    we can provide the pro version (trial, until we solve it) so you can check the differences and resolve it.

    ferreter

    (@ferreter)

    2 weeks, 6 days ago

    Buenas,
    Tengo el mismo problema que el compañero.

    En el carro Aparece bien desglosado para un producto de 500–>250 y 250, pero en el check out aparece:
    Precio total: 500 | Mitad: 250
    Depósito = 250 + Impuestos
    Aplazado = 250 – Impuestos

    El total sigue siendo el mismo, pero los impuestos sólo los tiene en cuenta en el primer pago.

    ¿Habéis encontrado una solución?

    Plugin Author Niloy

    (@im_niloy)

    2 weeks, 2 days ago

    @ferreter please provide the tax configation data to us so we know how you use it.
    you can email us the video in this email for reproduct the error and tax configation support@codeixer.com

Viewing 3 replies - 1 through 3 (of 3 total)
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