Title: Dependencies inquiry
Last modified: December 8, 2021

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# Dependencies inquiry

 *  Resolved [n381](https://wordpress.org/support/users/n381/)
 * (@n381)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/dependencies-inquiry/)
 * Hello, I’ve started using your plugin but not fully functional currently, as 
   missing the onload action and/or css. Pop-up elements are present on the page
   but pop-up is not displaying because of css rules opacity:0 is not getting overridden
   by js. Also not present the close button.
    So are there any dependencies as WordPress
   action hooks or else? Thank you, regards

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/dependencies-inquiry/#post-15147239)
 * Dear [@n381](https://wordpress.org/support/users/n381/),
 * Thanks a lot for reaching out.
 * Kindly ask you to share with us the website where we can see the popup itself,
   as well as send us the system information file.
    You can retrieve it from here:
   [https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/](https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/)
   Please send it via wetransfer.com using the link retrieving option. Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)`
 * Thanks,
    Popup Builder Team
 *  Thread Starter [n381](https://wordpress.org/support/users/n381/)
 * (@n381)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/dependencies-inquiry/#post-15148733)
 * Thank you for responding,
    I’ve managed to find the problem, it was moved “jquery”
   scripts hook, so after assigning scripts to other wp enqueue script action it
   works.
 * Thank you for providing a great plugin.
    Greetings regards
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/dependencies-inquiry/#post-15150662)
 * Dear [@n381](https://wordpress.org/support/users/n381/),
 * Thanks a lot for your reply.
    Happy to know the issue is solved now.
 * Thanks,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Dependencies inquiry’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/dependencies-inquiry/#post-15150662)
 * Status: resolved