Support » Plugin: MailPoet - emails and newsletters in WordPress » Denied with No Explanation

  • I tried to use their service and you have to wait while they “approve” you to use their service. I didn’t think anything of it until I was denied with absolutely no explanation. I am still in the process of building my site so I don’t understand what I could have possibly done to deserve that. They offer no explanation whatsoever. They asked no questions, nor did they give me an opportunity to correct anything…if that was even the issue. They just denied me for no reason! Who does this?

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  • Plugin Contributor MailPoet

    (@mailpoet)

    Hi @ampatcoffee,

    We’re sorry to hear that and we understand your frustration.

    We’re tuning our systems and processes to make the whole flow clearer, so we can provide more information that could help you get the MailPoet Sending Service to be approved for your domain eventually.

    We already have some suggestions here, but it may not apply to all cases.

    Thanks for your understanding

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