Support » Theme: OnePress » Demo import stuck Import Post & Media

  • dillilabs

    (@dillilabs)


    We are unable to get the demo to be imported. It gets stuck at the Import Media and Posts step. In Network tab, we see a 504 Gateway Timeout after 4 mins for the AJAX request.

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  • Long Nguyen

    (@longnguyen)

    Hi,

    If you are using a shared hosting plan, then there is a high chance that demo import might not work on your server because your server might have some limitations. For the demo import to work properly, the PHP configuration on your server should be:

    
    max_execution_time 3600
    memory_limit 256M
    post_max_size 32M
    upload_max_filesize 32M
    

    Then try to import again.

    dillilabs

    (@dillilabs)

    That does not help. These parameters are already set as recommended: See: https://learnwithnikhil.com/test.php

    There is something else at play.

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