Support » Plugin: ShortPixel Image Optimizer » Demo does not optimize

  • Resolved javierw3


    Hello – your demo does not optimize images since the sandbox domain is being used by several users. I get the below error:

    Error processing file:
    You can only optimize images from a domain with a single user. Request rejected. Screen-Shot-2019-09-12-at-7.51.21-PM.png

    Is there a way i can test your plugin without getting this error?


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  • Plugin Author ShortPixel


    Hey @javierw3 – thanks for testing our plugin, first of all! 🙂

    Could you please contact me directly here mentioning this ticket and also letting me know the URL of the sandbox system?
    I’ll whitelist it for you.

    Thank you,

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