Support » Plugin: RestroPress - Online Food Ordering System » Delivery Zone And Fees NOT WORKING

  • Resolved joshpm

    (@joshpm)


    I purchased the Delivery Zone And Fees extension, i properly set up the zip/area codes with the fees, but in the front end… when customers input their zip code it does not compute it just responds with “Please enter your zip/postal code”.

    ** I already tried contacting support but i was left waiting for a response. It’s Unfortunate, i was excited to use this plugin.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Hello @joshpm,

    Sorry about the issue you are having.

    I have reviewed your site and got the issue you mentioned.

    Seems to me like the input value is not sent to the server.

    Do you have any caching plugin or server-side caching active on your website?

    Regards,
    Nirmal

    I don’t have any sever side or caching plugin activated.
    Maybe this provides more info, i am using Divi Theme and it functions with a file name (et-cache) in domain.com/wp-content

    Plugin Author Nirmal Kumar Ram

    (@sagarseth9)

    Can you temporarily switch the theme and test it to find out if it works for you?

    I disabled my Theme and Not it either.

    joshpm

    (@joshpm)

    I solved the problem… ZIP code input does not respond if jQuery 2.2.2 library is being used for other modules.
    Great plugin overall, but support could use some improvement.

Viewing 5 replies - 1 through 5 (of 5 total)
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