DELIVERY STATUS ERROR ” Not processed” / NO PROCESADO

  • Resolved tribett888

    (@tribett888)


    3 years, 10 months ago

    Hi,

    I would like to understand the meaning and root cause for delivery status error ” Not processed” / NO PROCESADO ” for some particular suscriptors, not for all of them.

    Can you help me review the problem and a possible resolution, it is presented for emails scheduled in woocommerce once the customer makes the purchase and days must pass to send follow-up emails.

    Thanks in advance for your support

Viewing 2 replies - 1 through 2 (of 2 total)
  • Elvira K.

    (@treibalen)

    3 years, 10 months ago

    Hi there @tribett888,

    Thanks for reaching out!

    If you see this status for emails that are scheduled to be sent sometime after the event, it means that it was scheduled but not sent yet.

    Can you please check if that’s the case?

    Looking forward to hearing back from you!

    Plugin Author Bruna a11n

    (@bruberries)

    3 years, 10 months ago

    Hi @tribett888,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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