Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello syazalina,

    Can you please let us know which plugin you are using to send the Customer invoice on your site?

    Regards,
    Komal Maru

    Thread Starter syazalina

    (@syazalina)

    Hi,

    I’m using Woocommers plugin. The invoice is the default from Woocommerce.

    Thanks.

    Thread Starter syazalina

    (@syazalina)

    The invoice s in customer email. When customer chose their delivery date, it’s supposedly appear on their email invoice. I already tick the option “Show Delivery Date in Customer Notification Email” but nothing appear on their email invoice. Please someone advice me for this. I really need this fix ASAP.

    Thanks a lot.

    Plugin Author Vishal Kothari

    (@ashokrane)

    Hi,

    As such the delivery date does not get sent in the email in the lite version.

    In the PRO version, it gets sent in the email as well as on the invoice.

    We will be updating the Lite version soon with that feature.

    :Vishal

    Hi syazalina,

    We have released a fix for the issue where the delivery date was not sent in the default woocommerce customer invoice in our latest version 1.3 of Order delivery date lite plugin.

    Can you please update to the latest version on your site and check if everything works fine?

    Regards,
    Mansi Shah

    Thread Starter syazalina

    (@syazalina)

    Hi,

    Thanks for the update, will update the plugin and keep in touch with you soon.

    Thanks again.

    Hi syazalina,

    Ok. Great.

    Regards,
    Mansi Shah

    Thread Starter syazalina

    (@syazalina)

    Hi there,

    The delivery date still not appear on customer invoice. I’m using the PRO version.

    Thanks.

    Hi Syazalina,

    Can you please let us know that even after enabling the “Show Delivery Date in Customer Notification Email ” the delivery date is not added in the customer notification email and customer invoice?

    Please send us the admin access to your site on tickets@tychesoftwares.uservoice.com, so we can check the issue.

    Regards,
    Komal Maru.

    Thread Starter syazalina

    (@syazalina)

    Hi Komal Maru,

    Yes, I’ve already tick the Show delivery date in customer notification email option, but nothing appear on customer invoice in their email.

    Will send the access so that you can check the error.

    Thanks a lot.

Viewing 10 replies - 1 through 10 (of 10 total)
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