Support » Plugin: HubSpot - CRM, Email Marketing, Live Chat, Forms & Analytics » Delivers a 320kb payload but you can’t disable different features

  • the plugin delivers a chunky 320kb payload via this file
    which is not impressing Google.
    It would be very helpful to be able to disable features that we’re not using to reduce the filesize, and also would be good if the filesize could be reduced by developers.

    It’s a great plugin, but I don’t understand how it’s so well reviewed when it delivers such a payload size. Hopefully they can improve over time.

    • This topic was modified 2 months, 2 weeks ago by BlazenWeb.
    • This topic was modified 2 months, 2 weeks ago by BlazenWeb.
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  • Plugin Support mlamacchia


    @blazenweb thank you for your feedback. I’m sorry you feel the plugin doesn’t work for you.

    HubSpot does not load features that aren’t used. As I said in your original support ticket, if you see that they are still loaded there is probably something wrong with how your live chat is configured.

    Feel free to follow up either here or in the original support ticket, we are always happy to help you figure out what’s wrong.

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