Support » Plugin: Paid Memberships Pro » Deleting the plugin

  • Resolved kwhooley

    (@kwhooley)


    I am trying to delete the free version of the plugin from my site. it keeps telling me I cannot do this while it is active on my site. I have deactivated it.

    Why is this happening?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Kim White

    (@kimwhite)

    Hello Karen,

    I’m sorry this is not working correctly for you. This is a site-specific issue. It could be something to do with the caching on your site. It’s been a few days, have things changed? Have you been able to remove the plugin?

    I would recommend removing the folder manually using your file manager or FTP. If you are not familiar with these, I would suggest contacting your host for help.

    Please let me know if you are able to resolve this with your host assistance.

    Kim W

    Thread Starter kwhooley

    (@kwhooley)

    Kim after doing a full restore on my site because deleting manually caused a major issue, It finally has been removed. However now I have an issue that Even thought I deleted the plugin, there is a redirect somewhere I need to remove. I had to take off my register link to the page (myurl.com)/register because it goes to a (myurl.com)/login page that has been deleted from the site.

    This is the redirect link I get and it gives an error 404 now: https://karenwhooley.com/login/?redirect_to=https%3A%2F%2Fkarenwhooley.com%2Fwp-admin%2F&reauth=1

    • This reply was modified 2 months, 1 week ago by kwhooley.
    Plugin Author Andrew Lima

    (@andrewza)

    I had a quick look at your login link provided, this redirect is handled by Theme My Login.

    The link provided isn’t a 404, but contains a redirection in the URL (redirect to the WordPress Dashboard area).

    Please reach out to Theme My Login support for further assistance regarding this login process.

    I hope this helps clear things up.

Viewing 3 replies - 1 through 3 (of 3 total)
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