Support » Plugin: Header Footer Code Manager » Deleted snippet, keeps showing up

  • Resolved WordPress Hjemmeside

    (@hjemmesider)


    Hi,
    I have deleted a Mailchimp snippet code. But the pop up from Mailchimp keeps shopwing up.

    I have cleared the cache, and is checking in incognito mode.

    What could be wrong?

    Thanks,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author 99robots

    (@99robots)

    Hello @hjemmesider – We checked the URL and didn’t find the MailChimp Popup. Please share the MailChimp code snippet. Thanks

    It only shows in the mobile version. I can’t share the code snippet, beacuse I deleted it, but the pop up keeps showing, only on mobile.

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @hjemmesider – Please let us know if you still require assistance with this ticket. We see that your website currently has a popup on desktop as well.

    Thank you,

    I still need help with this. Please

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @hjemmesider – Is the url you require help with still – https://www.sandgravsolutions.dk/

    Plugin Support 99robotsteam

    (@99robotsteam)

    Hello @hjemmesider – We see that for the mobile view, One additional script is loading compared to Desktop:

    Mobile:
    Snippet 4: Browserfarver
    Snippet 5: Chat
    Snippet 6: Anbefalinger

    Desktop:
    Snippet 5: Chat
    Snippet 6: Anbefalinger

    However, Snippet 4 only consists of a Meta Tag, and does not relate to MailChimp.

    Therefore, we think this might be an issue/configuration setting for MailChimp. If you are using the MailChimp WP Plugin – please make sure that there is no Popup active under Forms & Popup.

    Please let us know if this helps,

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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