Deleted Plugin, Site Still down

  • Resolved zachwaldman

    (@zachwaldman)


    7 years, 9 months ago

    I updated a plugin (WPEP) and my site completely crashed. I logged into cpanel and deleted the plugin entirely, but my site is still down. I can’t even long into my wp-admin.

    Any ideas?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    7 years, 9 months ago

    It could be more than just that plugin then.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter zachwaldman

    (@zachwaldman)

    7 years, 9 months ago

    Thank you! I renamed the theme and restored from updraft.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    7 years, 9 months ago

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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