• Resolved Rainbow

    (@adi-admin)


    General question about the Regions Module.

    I have deleted a continent from the list of continents, which it appears no way to get back? I need that to come back in order to get this plugin working.

    How to I start again from this mess?

    Many thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Rainbow

    (@adi-admin)

    Even after clearing out the backend database, continents that I delete from the list are gone forever with no light of getting back, even after deleting and reinstalling the plugin, cache, and all other settings of enabling everything – This plugin has became pretty useless.

    How do I completely restart again where I get everything back.

    We’re not talking about enabling from disabling, we’re talking about entries that I simply deleted out of my enabled list – BUT DELETED FOREVER.

    Please help.

    Thread Starter Rainbow

    (@adi-admin)

    ok, I’ve managed, with much stress, to rid it from the database. and start over.

    I am now building up the regions, again.

    Hi @adi-admin,

    Sorry that you ran into issues here!

    We’ve answered this question via our email support. In the future, please do NOT post in 3 different places to get support. One is sufficient. We will answer your questions in a timely manner but triple-posting only tends to generate confusion.

    Thanks for being patient.

    Thread Starter Rainbow

    (@adi-admin)

    I’m sorry I did that, I should of been more patient in what was more of a desperate situation.

    Actually, we’ve fixed the issues. It was all down to database bugs linked to the plugin. We found the solution NOT to drop tables and start again, but to delete the plugin entirely and start all over again. – sadly, that meant all the listings, categories and settings…

    However, you guys kept in touch with your support all throughout via email, and I respect that. I genuinely think this is a great plugin, and probably soon onto buying another addon after we get the translation sorted with regions.

    Again, many thanks for your help and support.

Viewing 4 replies - 1 through 4 (of 4 total)
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