Support » Networking WordPress » Delete website – email never shows up

  • Resolved carolina2022

    (@carolina2022)


    Hi,
    We use Networking WordPress for our SAAS. I have a couple of sites i want to delete within the network and i have follow all steps. The last thing to do i actually to delete it. When i have press the button Delete website i receive following message:

    Thanks. Check your email for a confirmation link. Your site will not be deleted until the link has been visited.

    The problem is that the email never shows up. We have tried several times, we have confirmed the email address (i receive other emails from WordPress). We have tried with different email address (within and outside our organsiation) but the email dosen’t appear. What to do? Can i delete the site without the email?

Viewing 4 replies - 1 through 4 (of 4 total)
  • What to do? Can i delete the site without the email?

    I’ve no idea why you’re not receiving the confirmation email, but…

    Network admins (aka SuperAdmins) can delete without email confirmation. Go to My Sites => Network Admin => Sites and delete the site instantly: you’ll only have an on-page (not email) confirmation.

    Only admins require email confirmation.

    Thread Starter carolina2022

    (@carolina2022)

    Thank you for your quick replay. I’m SuperAdmin as well but I cannot proceed. Do you know how to do?

    Did you follow the exact path I gave? ie

    My Sites => Network Admin => Sites

    If you navigated to that exact path to delete the site and it still asked for email confirmation, then you likely have a plugin installed that’s enforcing this.

    Thread Starter carolina2022

    (@carolina2022)

    Ahh now I found it! Thank you a lot! Problem solved 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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