I’m still having this problem and I’m baffled. Any ideas?
I am having the same issues.
I even tried installing a BulkDelete plugin, but it does nothing. When I tell the Bulk Delete to delete subscribers who do not have a comment or post, it goes to a blank white page, and nothing happens, almost looks like the plugin script is failing or timing out.
I have over 9000 bot subscribers in my wordpress blog!
Same thing here. Is there a file that we can replace I wonder that will take care of it?
I have tried re-uploading wp-admin folder via ftp, but that did not do anything.
While tinkering with the screen settings option on the users.php page, I increased the number from 100 to 400, and now my users.php page does NOT load at all? I thought may be memory issue, so I increased the memory in wp-config.pho to 2GB, still no luck.
Any help will be appreciated.
Yes, any help would really be appreciated. Anybody?
Philo, I had opened another thread for this issue into WP hack category. And a member named BCWorkz replied. I am going to quote his post below. I followed his tips, and I was able to narrow down the problem to a plugin – (WPTouch Mobile Plugin ver 3.6) I had also downloaded WP fresh and replaced the WP-Admin\users.php file, before disabling all the plugins in my site, and then re-enabling them one at a time, testing the delete functionality each time. Here it is –
“Hmmm. That’s odd. Does the button exist in the page’s source code? It should be a half dozen lines above the footer output. If so, it is just hidden by CSS. You can use your browser’s inspector tool to identify where the applicable CSS rule is and correct it.
If it’s not there, confirm the PHP file responsible for it’s output is correct. wp-admin/users.php at line 258 should have a call to submit_button(). If not, download WP again and extract. You only need to upload the one file.
If it is there, some plugin has probably hooked ‘delete_user_form’ and failed to properly return. Deactivate all of your plugins, the button should reappear. If not change to a default theme. If it appears, reactivate each plugin one by one, testing for the button each time. When it disappears, the plugin you most recently activated is the culprit. Try deleting then reinstalling that one plugin. If that doesn’t help, seek support from the author.
If the button does not appear after deactivating all plugins and changing themes, there is a possibility your site has been compromised by hackers.”
I’m just seeing this now and thanks so much @wallends. I’ve done as instructed and sure enough, it’s a plugin that is responsible for it’s disappearance. In my case it’s the All In One SEO Pack – and I’m so excited to finally have the answer!
