Support » Plugin: MailPoet Newsletters (Previous) » Delete user from the lists

  • Dear sir,

    I have a question,

    I make a 3 new lists (A, B, C) in mailpoet (2.7.2) and add a new user to the 3 new lists.
    Later I delete the user from the list A.
    But what I see is that the user is deleted not only from the list A but also from the lists B and C.
    I want the user to stay add to the lists B en C and deleted from A.
    Is this possible in mailPoet?

    With regards,

    Ghislain Mesaka

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear sir,

    I have a question,

    I make a 3 new lists (A, B, C) in mailpoet (2.7.2) and add a new user to the 3 new lists.
    Later I delete the user from the list A.
    But what I see is that the user is deleted not only from the list A but also from the lists B and C.
    I want the user to stay add to the lists B en C and deleted from A.
    Is this possible in mailPoet?

    With regards,

    Ghislain Mesaka

    Plugin Author MailPoet

    (@wysija)

    @mesan00 when you say “I delete the user”, you mean you manually remove it from your backend or you cancel his subscription through the newsletter link?

    Yes, I mean I cancel his subscription through the newsletter link.
    So, all the other subscriptions are also cancelled.
    But I wanted to cancel only one subscription.

    With regards,

    Ghislain Mesaka

    Plugin Author MailPoet

    (@wysija)

    @mesan00

    Yes, I mean I cancel his subscription through the newsletter link.
    So, all the other subscriptions are also cancelled.
    But I wanted to cancel only one subscription.

    That’s not possible with MailPoet. That’s a policy in our plugin. If you want your subscriber to remove itself from one list, then he/she must click on the “Manage your subscription” link inside your newsletters.

Viewing 4 replies - 1 through 4 (of 4 total)
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