Title: Delete ticket in admin
Last modified: August 31, 2016

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# Delete ticket in admin

 *  Resolved [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/)
 * Hi,
 * When i want to delete all tickets in admin (for clean tests), the customer have
   in tickets list : tickets closed but not delete !
 * It’s normal ?
 * Thks !
 * [https://wordpress.org/plugins/awesome-support/](https://wordpress.org/plugins/awesome-support/)

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373054)
 * Tickets can only be deleted from the admin tickets list screen. Check the checkboxes
   near the ticket title and use the action dropdown at the top of the list to delete
   them.
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373057)
 * This is what has been done, but on the frontend user’s page tickets list yet 
   appear in all but closed not deleted.
 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373058)
 * When deleting tickets, please make sure to *not* filter out closed ticket (it
   is the default behavior). This might be the reason why closed tickets aren’t 
   deleted.
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373059)
 * I’m sure !
 * Backend -> In Admin : 0 ticket
 * Backend -> In Agent : 3 tickets but invisible
 * Frontend -> In Customer : all tickets but closed not deleted…
 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373065)
 * Could you share a screenshot of the admin tickets list screen?
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373066)
 * I have two tests of web site with awesome support, the first have no pb, i delete
   the second, sorry for that !!!
 *  [elizxer](https://wordpress.org/support/users/elizxer/)
 * (@elizxer)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373264)
 * Hey friend if you fixed it, can you help me, how you deleted on users side?
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373266)
 * Can you be more specific about your request please ?!
 *  [elizxer](https://wordpress.org/support/users/elizxer/)
 * (@elizxer)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373269)
 * Well have something. On the admin it’s empty but on the user has 2 message,
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373270)
 * In back-end Admin, have you filter ticket by open or all ?
 *  [elizxer](https://wordpress.org/support/users/elizxer/)
 * (@elizxer)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373271)
 * All after reading this but what about some data how do I delete those,
 *  Thread Starter [friendlydesign](https://wordpress.org/support/users/friendlydesign/)
 * (@friendlydesign)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373272)
 * I don’t understand sorry !
 *  [elizxer](https://wordpress.org/support/users/elizxer/)
 * (@elizxer)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373273)
 * I said. I set it to all. After reading this post. But two data still in users
   account ticket that is not available in admin ticket.
 *  Plugin Author [julien731](https://wordpress.org/support/users/julien731/)
 * (@julien731)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373276)
 * [@elizxer](https://wordpress.org/support/users/elizxer/), if you don’t give a
   clearer and illustrate your problem with screenshots it seems like nobody will
   understand it.

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
 * 3 participants
 * Last reply from: [julien731](https://wordpress.org/support/users/julien731/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/delete-ticket-in-admin/#post-7373276)
 * Status: resolved