Title: Delete folders
Last modified: October 8, 2019

---

# Delete folders

 *  Resolved [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * (@naturfreundeschweiz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/delete-folders/)
 * Hi NinjaTeam
    Recently one accidentaly deleted a folder from FileBird in the 
   media library. Usually the images should go to the “folder” uncategorized, but
   instead the images got lost -meaning that the images did not go to the uncategorized
   folder (but they are still in the real folder “uploads” obviously, but I can’t
   see where the images are, only by searching in the search field) and the uncategorized
   folder always shows one item less (so when it is empty, it shows -1).
 * So where did the images go after the deletion and why is the folder uncategorized
   folder showing -1 when it is empty?
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdelete-folders%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/delete-folders/#post-12012175)
 * Hi there,
 * When you delete a folder, images in that folder are moved to Uncategorized folder.
   
   So there should be something wrong on your site now. Can you try to deactivate
   other plugins, and clear both server and browser cache to test it again?
 * Thanks and best regards,
    Kelly
 *  Thread Starter [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * (@naturfreundeschweiz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/delete-folders/#post-12012721)
 * Thank you for the reply.
 * I’ve tested it with a new folder and the images moved to Uncategorized folder.
   But the counter next to Uncategorized folder still counts one item less.
 * Thanks and best regards,
 * Michael
 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/delete-folders/#post-12015461)
 * Hi there,
 * That one item might be a hidden item which has an error. It is still in your 
   database but it is not showed (This item has been existed before you installed
   FileBird). To resolve this, you can clear your database or you just accept it
   like so.
 * Best regards,
    Kelly
 *  Thread Starter [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * (@naturfreundeschweiz)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/delete-folders/#post-12015741)
 * Hi
 * Do you know where in the database or at least where I might look for the item
   with the error?
 * Best regards,
 * Michael
 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/delete-folders/#post-12093802)
 * Hi Michael,
 * Sorry for a late response. It’s hard to tell exactly where that file is. Can 
   you please share us your database file via this email [support@ninjateam.org](https://wordpress.org/support/topic/delete-folders/support@ninjateam.org?output_format=md)?
 * Kelly
 *  Thread Starter [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * (@naturfreundeschweiz)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/delete-folders/#post-12095329)
 * Hi Kelly
 * Where do I get the database file?
 * Michael
 *  Plugin Author [Ninja Team](https://wordpress.org/support/users/ninjateam/)
 * (@ninjateam)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/delete-folders/#post-12097082)
 * Hi Michael,
 * You can follow this to export your database [https://help.dreamhost.com/hc/en-us/articles/214395738-phpMyAdmin-How-to-backup-or-export-a-database-or-table](https://help.dreamhost.com/hc/en-us/articles/214395738-phpMyAdmin-How-to-backup-or-export-a-database-or-table)
 * Kelly
 *  Thread Starter [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * (@naturfreundeschweiz)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/delete-folders/#post-12097702)
 * Hi Kelly
 * Thanks for the reply.
 * I’ve sent the database file to [support@ninjateam.org](https://wordpress.org/support/topic/delete-folders/support@ninjateam.org?output_format=md).
 * Best regards
 * Michael

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Delete folders’ is closed to new replies.

 * ![](https://ps.w.org/filebird/assets/icon-128x128.gif?rev=2299145)
 * [FileBird - WordPress Media Library Folders & File Manager](https://wordpress.org/plugins/filebird/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/filebird/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/filebird/)
 * [Active Topics](https://wordpress.org/support/plugin/filebird/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/filebird/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/filebird/reviews/)

## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)
 * [media library](https://wordpress.org/support/topic-tag/media-library/)
 * [No items](https://wordpress.org/support/topic-tag/no-items/)

 * 8 replies
 * 2 participants
 * Last reply from: [naturfreundeschweiz](https://wordpress.org/support/users/naturfreundeschweiz/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/delete-folders/#post-12097702)
 * Status: resolved