Support » Plugin: Event Tickets and Registration » Delete event URL ticket email

  • Resolved pimonda1

    (@pimonda1)


    Hi there,

    In the ticket email my users receive they have the possibility to click on the event title and going to a event page. However I dont want them to be able to click that link to the event page, because we use specific customized from ourselves for that. Can you delete the URL in the event title please.

    THanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Truman

    (@tdorn)

    Hi there again @pimonda1

    To edit the Ticket email, you will need to follow this guide to change that: https://theeventscalendar.com/knowledgebase/k/customizing-the-ticket-email/

    This is not something we can outright change, but you can definitely customize you emails if you want to. You will likely need some PHP knowledge to edit this, I hope that helps!

    Thread Starter pimonda1

    (@pimonda1)

    Hi Truman,

    This is quiet un urgent issue for us. Would you be keen to help me shortly with the deletion of the event url on the ticket email, I dont have that technical knowledge to change the template that easy. It is just deleting the URL behind the event title.

    The events calendar ticket plus support is not responding to me yet.

    Kind regards,

    Matt

    Plugin Support Erica

    (@eeide)

    Hi @pimonda1,

    We appreciate your patience! One of my colleagues just responded to your ticket. To keep things streamlined, let’s finish the conversation there 😀

    Thank you,
    Erica

Viewing 3 replies - 1 through 3 (of 3 total)
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