Hello there,
We are sorry to hear about the issues you’ve encountered with the product. We would like to clarify the following points:
- AJAX Loading: The AJAX loading feature is available in the Premium version of the plugin. If you are using the standard version, we recommend upgrading to Premium to access this functionality.
- Gift Card Delivery: As for the gift card delivery, we have not identified any widespread issues with scheduled or immediate delivery. We recommend checking your system settings and ensuring there are no conflicts with other installed extensions. If you continue to experience difficulties, please share more details with us, and we will look into the matter.
We appreciate your feedback and are committed to providing you with the best possible experience. Should you need any further assistance, please don’t hesitate to reach out.
Best regards.
Thread Starter
leyako
(@leyako)
Thanks for the reply. I am a premium user and everything described here is not true. Support requests have been sent, but your module does not work with AJAX, since when adding card data to the cart, the page is refreshed, which should not happen when adding with AJAX. I have already created several tickets for delivery and we are still experiencing problems
Hello there,
Could you please provide us with the ticket number with which you requested support for this?
Best regards.