Title: Delay in data
Last modified: August 24, 2021

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# Delay in data

 *  Resolved [fhelipy](https://wordpress.org/support/users/fhelipy/)
 * (@fhelipy)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/)
 * i have this current problem, im looking every day the data from pixel on events
   manager and was around 80-90 purchase events in the past 28days, and yesterday
   just shows up more than 150 purchase conversion events there was not showing 
   before
    from 2-3 weeaks ago, and i’m bealiving the same is happening on ads manager,
   is not showing coversion or is with delay too
    -  This topic was modified 4 years, 8 months ago by [fhelipy](https://wordpress.org/support/users/fhelipy/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/#post-14801964)
 * Hi [@fhelipy](https://wordpress.org/support/users/fhelipy/),
 * I understand that you are using Facebook for WooCommerce from 2-3 weeaks ago 
   it is not receiving purchase data correctly, and based on this I would assume
   that it was working prior to the 2-3 weeks, correct?
 * It will be great if you could share your current System Status Report too. You
   can get it by navigating to the `WooCommerce / Status` section of your site. 
   Once there, click on the `Get system report` button and then copy it by clicking
   on the `Copy for support` button. Then paste it here in a comment.
 * Thanks!
 *  Thread Starter [fhelipy](https://wordpress.org/support/users/fhelipy/)
 * (@fhelipy)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/#post-14809060)
 * before im not sure if was using the facebook for woocomerce pluguin, because 
   other company built the site.
 * i didn’t find this options there to get de system report, is it inside wordpress?
   can u show with images or video?
    -  This reply was modified 4 years, 8 months ago by [fhelipy](https://wordpress.org/support/users/fhelipy/).
 *  [Nagesh Pai](https://wordpress.org/support/users/nagpai/)
 * (@nagpai)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/#post-14811731)
 * Hi [@fhelipy](https://wordpress.org/support/users/fhelipy/)
 * Happy to help you with the steps
 * 1. Please login to wp-admin of your site
    2. Click on `WooCommerce` on the left
   hand side menu and further `Status` within there
 * [[
 * 3. Click on `Get System Report` and then `Copy for support`
 * 4. Paste here in comment
 *  [Sol J. a11n](https://wordpress.org/support/users/solstudioim/)
 * (@solstudioim)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/#post-14846801)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Delay in data’ is closed to new replies.

 * ![](https://ps.w.org/facebook-for-woocommerce/assets/icon.svg?rev=3469606)
 * [Meta for WooCommerce](https://wordpress.org/plugins/facebook-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-for-woocommerce/)
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 * [Reviews](https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Sol J. a11n](https://wordpress.org/support/users/solstudioim/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/delay-in-data/#post-14846801)
 * Status: resolved