Delay Causes Filter to Not Work

  • Resolved kre8ivtech

    (@kre8ivtech)


    2 years, 2 months ago

    If you go to our shop page and click on the filters and select an item, I.e. Style > Bucket Hats, it doesn’t filter by bucket hats unless you wait multiple seconds for it to actually take. Trying to figure issues.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • madmax4ever

    (@madmax4ever)

    2 years, 2 months ago

    Hello,

    Strangely you and another user have problem when using Divi AND Variation Swatches for WooCommerce. Did you try to deactivate Variation Swatches for WooCommerce and check if it works better?

    Do you use any “defer or delay JS execution” config in Perfmatters?
    Or maybe it comes fro the cache (I see “et-cache”)? As a matter of fact, if I go to your web page, and click as asked on “Style > Bucket Hats”, I get results in less than 3s. Same thing if I use my Firefox dev tools, without Deactivating cache. But if I use FF dev tools and “Deactivate cache” is checked, it takes long time to load…

    You should check this way.

    Plugin Author Nick McReynolds

    (@woobewoo)

    2 years, 2 months ago

    Hello @kre8ivtech,

    If the issue is still relevant, please contact our internal support team – https://woobewoo.com/contact-us/
    We’ll check what’s wrong.

    P.S. @madmax4ever Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)
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