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Custom Sidebars
[resolved] Define Sidebar Location + Scrolling (12 posts)

  1. Mathijs Lemmers
    Member
    Posted 7 months ago #

    If I click on the 'Sidebar Location' button it pops up but just keeps loading forever.

    Also, I can't scroll the right part (with the different sidebars) in any way.

    Really want to use this plugin but it's making it really difficult to!

    https://wordpress.org/plugins/custom-sidebars/

  2. David
    WPMU DEV Support Staff
    Posted 7 months ago #

    Hi @Mathijs-lemmers,

    Greetings and thanks for posting! Sorry if you had trouble with the scrolling options. It's currently possible using a scrollbar button if you have a mouse but we're looking to get that refined as it's been reported here:
    http://wordpress.org/support/topic/v-202-unable-to-scroll-sidebar-in-widget-section

    We should see an update for that soon.

    However, the other item you mentioned, I can't seem to replicate. Could you please ensure you're using the very latest version (currently 2.0.5)?

    If that's not sorted with the latest version, could I ask for you to try deactivating all other plugins and switching to Twenty Fourteen to see how it works with that?

    That'll help to determine if there's a plugin or them conflicting.

    Looking forward to getting this sorted with ya! :)

    Cheers,
    David

  3. typeaway
    Member
    Posted 7 months ago #

    I have having the exact same problem when I click Sidebar Locations. The window pops up and keeps loading forever. I have running the latest version of the plugin (2.0.5) and the latest version of WordPress (3.9.1). I have attempted to use it through Chrome, Safari and IE. I'm using a Genesis Theme.

    Please Help!!!

  4. @typeaway Per the forum welcome please post your own topic.

    https://wordpress.org/support/plugin/custom-sidebars#postform

    It's considered to be impolite to interrupt someone else's problem like that. If you wish to assist the original poster then please do. But it's his topic and please focus on solving his problem here.

  5. typeaway
    Member
    Posted 7 months ago #

    I apologize if I made a mistake. I joined to forum back in 2011 and this is the first time I had an issue. I did not realize I was breaking any forum rules and I did not think I was doing anything wrong by simply confirming that I'm having the exact same issue as the original person. I thought my details would help resolve the issue for both of us because we are having the exact same problem.

  6. No worries and thanks for starting your own topic.

    https://wordpress.org/support/topic/custom-sidebars-locations?replies=1

  7. David
    WPMU DEV Support Staff
    Posted 7 months ago #

    Hey there @typeaway, thanks for creating that post, we'll gladly assist further through that thread. Just let us know any further detail on your theme/plugin setup.

    Looking forward to getting that sorted with ya there! :)

    @Mathijs-lemmers if you could let us know how it works with other plugins deactivated, I'm sure we could sort that.

    Just let us know what you find. We'll be happy to help!

    Thanks,
    David

  8. Mathijs Lemmers
    Member
    Posted 7 months ago #

    Sorry for the late response!
    My email notifications weren't coming through, but that's fixed.

    I deactivated all the plugins and activated the custom sidebars plugin again but I still had the same problems.

    Can I freely activate a different theme and go back to my current theme without losing settings? If that won't be a problem I can try that.

  9. David
    WPMU DEV Support Staff
    Posted 7 months ago #

    Hi @Mathijs-lemmers,

    Thanks for your reply and sure, any standard WordPress theme will store setting in the database so you can safely switch to different themes and still come back to that theme with those intact.

    If you're concerned about that though, you could also try it through a development site or local host site (AMPPS for example is totally free and easy to use: http://www.softaculous.com/ ).

    Looking forward to seeing how that goes. :)

    Cheers,
    David

  10. Mathijs Lemmers
    Member
    Posted 7 months ago #

    Hey @David

    Thanks for the quick response, I will try to switch to a different theme.

    I use a premium theme so I want to back it up before I switch, just to be sure. But I'm having a really busy day today, so I will do this tomorrow, and let you know how it went.

    Thanks for the support and I will get back to you as soon as possible!

  11. Mathijs Lemmers
    Member
    Posted 7 months ago #

    Hey again @David!

    I couldn't resist to quickly try it!

    Sad to admit that when using Twenty Fourteen the plugin works perfectly...

    So I blame my theme for the full 100% percent haha.

    Since it's a premium theme I will contact the developer to see if he can help me. Will mark this topic as resolved.

    Thanks so much for the help!

  12. WPMU DEV
    Member
    Plugin Contributor

    Posted 7 months ago #

    Hi @Mathijs-lemmers,

    Awesome, great to see you found the issue.

    You are most welcome here, if we can be of any further assistance please don't hesitate to ask :)

    Cheers,
    WPMU DEV

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