• Resolved choppero

    (@choppero)


    It started with We’ve just locked out the host 45.153.160.136 from https://lcgnm.com due to more than 20 404 requests for the file /wp-config.php_maj. They have been locked out for 4 hours.
    I dissabled Defender after All my pages are gone.
    I re enabled defender but all the logs are gone. host 45.153.160.136 from https://lcgnm.com is me. What did I do?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter choppero

    (@choppero)

    I just checked 45.153.160.136 and it’s gets blocked by bit defender so I guess it’s not me

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @choppero,

    Sorry to hear that you’ve lost your site content, however, this is not something that should be caused by Defender and we didn’t had any similar reports.

    Since you have Pro version as well could you please reach out to us directly on our site so we can investigate this further and see what might have happened?

    It would be best to open a ticket on our forum by choosing Technical Support in bottom right corner here:
    https://premium.wpmudev.org/hub/support/#get-support

    Please include link to this existing ticket for reference (https://wordpress.org/support/topic/defender-pro-broke-my-site/)

    Looking forward to hearing from you.

    Best regards,
    Predrag

    Thread Starter choppero

    (@choppero)

    I have been working hard to add my lost media and pages. I got almost done when I loaded the products page again and it was all gone. This is now the third time in a week. What is going on?

    Thread Starter choppero

    (@choppero)

    I am sorry. I must be getting punchy flipping back and forth adding media and updating products. I selected pages by mistake. But I still need help with some other issue. I’m not able to set a background image on my home page. I just reverts to black.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @choppero

    I do see a 403 on the browser console, looks there is something blocking the requests.

    Since you are using the Pro version, please, open a ticket on our member’s forum and we can take a closer look https://premium.wpmudev.org/hub/support/#get-support

    In the wordpress.org forum, we handle free users only.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @choppero

    Since we followed this on our pro members forum I am marking this as resolved in this forum.

    Best Regards
    Patrick Freitas

Viewing 6 replies - 1 through 6 (of 6 total)
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