Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Pawel – WPMU DEV Support

    (@wpmudev-support9)

    Hello @univ182 !

    I’m sorry to hear that you’ve experienced an issue while using Defender!

    We haven’t received any reports related to compatibility or issues with WPML in recent times or any mentions of similar issues at all actually.

    I’ve checked the site, including the Spanish version, however I wasn’t able to replicate the issue – there was no block when I was checking multiple pages.

    Is Defender currently active on the site? If not, can you enable it or share the reason provided on the block page (there’s always a message stating why the block occurred).

    Please also check in Defender >> Firewall >> Logs as you will find more information about the reasons for the blocks there. If that’s okay, please let us know what you see there regarding the blocks happening when visiting the Spanish version of the site.

    Based on the logs, you can also check if the settings related to the stated reason are as they should be (maybe there’s something set there that’s too strict and changing the settings to less stricter ones will help).

    We’re looking forward to hearing back form you!

    Best regards,
    Pawel

    Thread Starter univ182

    (@univ182)

    Thanks for reply.

    Look the image please.

    https://ibb.co/fv4mHv9

    Thread Starter univ182

    (@univ182)

    I am looking at this in the log:

    LOGIN
    Failed login attempt with username emilio-gomezgrijalva
    25 seconds ago

    LOGIN
    Failed login attempt with username hermann-lampron
    3 mins ago

    LOGIN
    Failed login attempt with username emilio-gomezgrijalva
    3 mins ago

    LOGIN
    Failed login attempt with username julianaj
    3 mins ago

    LOGIN
    Failed login attempt with username andres
    3 mins ago

    LOGIN
    Failed login attempt with username emilio-gomezgrijalva
    5 mins ago

    LOGIN
    Failed login attempt with username dtejada
    5 mins ago

    What does this mean, does it have to do with the language /es/ I have consulted the log and I have not seen anything that has to do with the language

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @univ182

    I hope you are doing well.

    Thank you for the logs.

    The WPML will use the same WordPress installation for both languages so it should block both languages, the logs indicate that the username or password is wrong and Defender is blocking it temporarily.

    Could you please try the following steps?

    – Mask your wp-login using Mask Login feature https://wpmudev.com/docs/wpmu-dev-plugins/defender/#mask-login-area

    – Apply The Defender recommendations and Security headers https://wpmudev.com/docs/wpmu-dev-plugins/defender/#security-headers

    – Increase the filed login number to 5 or 10: https://wpmudev.com/docs/wpmu-dev-plugins/defender/#threshold

    Also, do you have any caching plugins or features?

    If so, can you clear the caches and check if they are still blocked?

    Best Regards
    Patrick Freitas

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @univ182,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Defender gets blocked WPML’ is closed to new replies.