• It seems that when this plugin is activated, the default pagination of comments/reviews stops working. Tried deactivating this plugin and all is working just fine.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    hope you are doing well! 🙂

    We will need more information about this problem.

    To understand what is happening, could you send us a video with the problem or the product page of your site?

    Let us know.

    Have a nice day!

    Thread Starter randzgonz02

    (@randzgonz02)

    Hello team,

    Thank you so far for all the support I’m gettings from my previous queries.

    Anyway, for this specific issue, I think I can just explain it to you without a video. The problem is when I activated this plugin, ALL REVIEWS will be loaded on a single product page. Let’s say I have 50 reviews for a specific product. Then they will be all loaded which makes the page very long to scroll. Meaning, the default WordPress comments’ pagination stops working once the plugin is activated.

    We have installed the version 1.3.8 of this plugin but we have an outdated WooCommerce plugin installed though(version 3.2.6), and WordPress version of 4.9.10. We’re afraid to update most of the plugins especially WooCommerce and WordPress as we broke our site the last time we updated them.

    Please let us know if you can replicate the issue on your end.

    Thanks,
    Randy

    • This reply was modified 4 years, 11 months ago by randzgonz02.
    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    Unfortunately, on the free version of the plugin, there is not a pagination feature. We will study the possibility of adding this feature in a future version but at the moment is not possible.

    If you have any doubt let us know and we will be happy to help you.

    Have a nice day!

    Thread Starter randzgonz02

    (@randzgonz02)

    So is pagination available on premium version of the plugin? Because I cannot see it on the documentation.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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