Title: Default setting issue
Last modified: November 25, 2018

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# Default setting issue

 *  Resolved [michaeljorgensen2837](https://wordpress.org/support/users/michaeljorgensen2837/)
 * (@michaeljorgensen2837)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/default-setting-issue/)
 * When trying to add ”Multi Donation Levels” to my Give form, it reverts back to
   default setting when pressing ”Update”
 * Default setting below:
    – Donation option: Multi Donation Levels – Display Style:
   Buttons – Custom Amount: Disable ticked (even if I Enabled) – But there are no
   multi levels (even after I add 3)
 * Same issue with ”Form Content & Form Display”, it reverts back to disabled as
   soon as I press ”Update”
 * Help?… (Bonus information: I have not started using Give yet, I have on code 
   experience, I’m doing exactly the same as the you-tubers I am watching.

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/default-setting-issue/#post-10923830)
 * That sounds most likely like a plugin and/or theme conflict.
 * I’d suggest using the Health Check plugin to troubleshoot that. It will allow
   you to deactivate all plugins and put your site on a default theme ONLY for yourself—
   your live visitors will not see that. We have a write-up on that here:
    [https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/](https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/)
 * Then you can enable plugins one at a time and test again until you see the problem
   again. Then let me know which plugin caused the conflict and I can take a closer
   look at replicating the issue for you.
 * Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Default setting issue’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/default-setting-issue/#post-10923830)
 * Status: resolved