Title: Default Priority & Default Category preselected
Last modified: June 12, 2017

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# Default Priority & Default Category preselected

 *  [Marius](https://wordpress.org/support/users/mariusfv/)
 * (@mariusfv)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/default-priority-default-category-preselected/)
 * It is possible to set default Category and default Priority as a preselected 
   value instead of force customers to select(now nothing is preselected, so they
   always choose “High” at Priority).
 * In my experience if customers are forced to select a priority(as long as preselected
   is empty field) they always choose “High”. Any other Support Desk let you set
   as default a preselected at Priority for example “Medium” and if customers want
   to change will change.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [Marius](https://wordpress.org/support/users/mariusfv/)
 * (@mariusfv)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/default-priority-default-category-preselected/#post-9221798)
 * If you intend to add preselected option(to be as default) at:
    -Priority(I think
   all we need Medium as default, customer will can change this) -Category
 * Please consider to add from Settings -> FAQ Categories to can be set as default
   a chosen category(not All).
    -  This reply was modified 8 years, 11 months ago by [Marius](https://wordpress.org/support/users/mariusfv/).
 *  [jens84](https://wordpress.org/support/users/jens84/)
 * (@jens84)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/default-priority-default-category-preselected/#post-9239313)
 * is there a solution yet?
 *  [Dohole Goraksha](https://wordpress.org/support/users/gauravdohole/)
 * (@gauravdohole)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/default-priority-default-category-preselected/#post-9243876)
 * Hi [@mariusfv](https://wordpress.org/support/users/mariusfv/) [@jens84](https://wordpress.org/support/users/jens84/)
 * Thank you for your suggestions about default priority & default category preselected.
   We have added this suggestion in our suggestion list. After discussing with our
   development team, we’ll take decision on this and let you know the outcome as
   soon as we can.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Default Priority & Default Category preselected’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Dohole Goraksha](https://wordpress.org/support/users/gauravdohole/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/default-priority-default-category-preselected/#post-9243876)
 * Status: not resolved