default currency

  • Resolved dgenc

    (@dgenc)


    2 years, 9 months ago

    Hello,

    I use multi-currency on my site. Although the default currency is TRY, this plugin sends the products as EUR, so the Merchant center rejects my products because the prices do not match.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Igor H

    (@ihereira)

    2 years, 9 months ago

    Hi,

    I was checking into Google Merchant Center and the Turkish Lira is supported, please check here.

    To take a closer look, please share a copy of your site’s System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Please share a screenshot of the issue on your end, For screenshots you may want to use https://snipboard.io.

    And please share a copy of any fatal error log that is located under WooCommerce > System Status > Logs (if available).

    Cheers.

    Thread Starter dgenc

    (@dgenc)

    2 years, 9 months ago

    I am using the FOX – Currency Switcher Professional for WooCommerce plugin.

    My default currency TRY. We also use USD EUR AND GBP currencies.

    The plugin loads products in EUR. but since the default currency is TRY, google bots say that the prices on the site do not match and reject the products.

    https://snipboard.io/JwB4ln.jpg

    https://snipboard.io/IEOmc9.jpg

    • This reply was modified 2 years, 9 months ago by dgenc.
    • This reply was modified 2 years, 9 months ago by dgenc.
    Thread Starter dgenc

    (@dgenc)

    2 years, 9 months ago

    There is private information in System status, is it right for me to share it publicly?

    xue28 (woo-hc)

    (@xue28)

    2 years, 9 months ago

    Hi @dgenc

    I am using the FOX – Currency Switcher Professional for WooCommerce plugin.

    My default currency TRY. We also use USD EUR AND GBP currencies.

    The plugin loads products in EUR. but since the default currency is TRY, google bots say that the prices on the site do not match and reject the products.

    Can you please try disabling the FOX – Currency Switcher Professional for WooCommerce plugin, try to sync your products once again and see if this works?

    There is private information in System status, is it right for me to share it publicly?

    The WooCommerce System Status report is useful for troubleshooting issues with your store. Containing a wide variety of information and tools, you can check software versions, server settings, and more from within. Only the site’s URL is confidential here, but you can redact any information you think is confidential prior to sharing it here.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter dgenc

    (@dgenc)

    2 years, 9 months ago

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Status report information

Generated at: 2023-04-21 12:38:33 +03:00
`
    Thread Starter dgenc

    (@dgenc)

    2 years, 9 months ago

    Hello,
    Were you able to check?
    Thanks.

    Igor H

    (@ihereira)

    2 years, 9 months ago

    Hi,

    Thanks for sending the system report.

    I’ve found a similar thread ~ here, can you please follow the recommendations made in this response to see if that helps to solve the issue on your end?

    I hope this points you in the right direction.

    xue28 (woo-hc)

    (@xue28)

    2 years, 8 months ago

    Hi @dgenc

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new topic.

    Thanks!

    Thread Starter dgenc

    (@dgenc)

    2 years, 8 months ago

    I solved the problem:

    /public_html/wp-content/plugins/google-listings-and-ads/src/Product/WCProductAdapter.php

    I have added the following code to the above page.

    			/* here */
		$previousWoocsCurrency = null;
		if (class_exists('WOOCS')) {
			global $WOOCS;
			$previousWoocsCurrency = $WOOCS->current_currency;
			$WOOCS->set_currency('TRY');
		}
		/* here */

		$this->map_wc_product_id()
			 ->map_wc_general_attributes()
			 ->map_product_categories()
			 ->map_wc_product_image( self::IMAGE_SIZE_FULL )
			 ->map_wc_availability()
			 ->map_wc_product_shipping()
			 ->map_wc_prices();

		/* here */
		if (class_exists('WOOCS') && $previousWoocsCurrency != null) {
			global $WOOCS;
			$WOOCS->set_currency($previousWoocsCurrency);
		}
		/* here */
    xue28 (woo-hc)

    (@xue28)

    2 years, 8 months ago

    Hi @dgenc

    I’m glad you were able to find a solution to your inquiry here and thanks for sharing it with the community too! 🙂

    Cheers!

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