Support » Plugin: Directorist - Business Directory Plugin » Disappointing support and serious glitches

  • He puesto todas mi ilusiones en este plugin, las demos funcionan de maravilla, se ven que están parcheadas.
    Compré una licencia (99 USD), comencé un proyecto de un cliente, llevo 3 semanas ya con varios problemas; problemas graves no mejoras, problemas que imposibilitan entregar el proyecto a mi cliente.
    He abiertos varios tickets de soporte y me responden que “van solucionarlo…” , que “de este fin de semana pasado no pasaría…”, y aún nada.
    Está peligrando ya el proyecto de mi cliente y aún no he recibido respuesta.
    Estoy muy preocupado. Veo un producto con muy buena pinta, pero que en la vida real no está probado seriamente, y que han parcheado las demos para que se vean bonitas.
    De momento el soporte técnico, y la seriedad deja mucho que desear.
    Si mejoran en este sentido, se los hago saber.

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    I have put all my illusions in this plugin, the demos work wonderfully, they look like they are patched.
    I bought a license (99 USD), I started a project for a client, I have already had several problems for 3 weeks; serious problems not improvements, problems that make it impossible to deliver the project to my client.
    I have opened several support tickets and they answer me that “they will solve it …”, that “this past weekend would not happen …”, and still nothing.
    My client’s project is already in jeopardy and I have not yet received a response.
    I’m very worried. I see a very good looking product, but in real life it is not seriously tested, and they have patched the demos to look pretty.
    At the moment the technical support, and the seriousness leaves much to be desired.
    If they improve in this regard, I will let you know.

    • This topic was modified 5 months, 2 weeks ago by cyberavm.
    • This topic was modified 5 months, 2 weeks ago by Yui. Reason: email removed
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