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  • Plugin Author averta


    Hi there, May I ask you to explain a bit more about your issue? since we are constantly working on Depicter, knowing the issues can help us to make the improvement

    Thread Starter dsitechmktg


    Hi! I contacted support awhile back about having a recurring issue where the slider wouldn’t save and I’d get an error message. I found a work around to use a different browser. I also had occasional issues with elements on the slider moving positions when switching to mobile/tablet view unless I locked them but that doesn’t seem to be an issue now. I also contacted support about an issue with the radio buttons where they aren’t clickable (which is still an issue on my website that hasn’t been resolved). Like I said, overall a good slider with robust features but those are the glitches I was talking about. Thanks!

    Plugin Author averta


    Hi there,
    Thanks for giving us more details about your issue.

    I have thoroughly investigated both issues you reported, and these occurrences should not happen under normal circumstances.

    Additionally, I attempted to reach out to you via your previous support ticket but was unable to connect due to a lack of response.

    We are happy to assist you if you are currently experiencing these issues.
    Thanks for using Depicter – WordPress Slider Plugin

Viewing 3 replies - 1 through 3 (of 3 total)
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