Decent plugin with basic features, TERRIBLE OWNER

I purchased this plugin a couple of months ago. Not so easy to get set up and the interface is poor, but it works well now that it’s running and I’m having reservations come through daily without a problem.
The product is basic and in its infancy. The premium plugins are very simple and don’t offer many options. However it does have great potential.

Unfortunately the review above by Angeledge is not actually a “unique occurrence” as the owner says it is. The developer of this project is rude to his customers (even the paying ones!) and is completely unwilling to communicate about improvements that might actually raise the value of his product. His responses to simple questions are curt and nonconstructive, and he does not appear to have any organized way of bettering his product.

Do not use this plugin for any serious reservation business. It is NOT production ready and you will NOT receive good support from its owner.

The owner hides his support forum from the public so it’s hard to see this if you research it yourself. Here is a copy of my latest communique with him:
https://dl.dropboxusercontent.com/u/72633588/easyreservations_badsupport.html

Feryaz; I will re-review your product once you start addressing your customers with respect.