Support » Fixing WordPress » Deceased admin of our website, trying to gain control.

  • In early march my best friend and admin of our website passed away suddenly.
    Together with his mother we have been able to find out that the website was hosted though namecheap, and cloudflare.
    My question is this…
    We are totally lost at how to be able to edit the website, add posts and allow the djs to upload their podcasts.
    His mother would also like me to be able to act as admin since I was his best friend.
    She does have next of kin, but im unsure how to get that information where it needs to be.
    We finally gained access to the Cpanel at namecheap.
    Where do we go next?
    Any help is greatly appreciated.

    The page I need help with: [log in to see the link]

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  • We finally gained access to the Cpanel at namecheap.

    So you can use phpmyadmin to reset password (and anything in database). Do this only if you know how it works, interacting directly with db could ruin stuff.
    https://codex.wordpress.org/Resetting_Your_Password

    We have figured out how to change the password.
    What we can’t figure out is how now to edit the website and update podcasts.
    I can’t seem to get the wordpress.org downloaded application to work.

    The podcasts in the site are iframe embeded from mixcloud.com

    The theme in use is Divi theme which is one of those drag & drop visual element composer themes that allow users to kind of build custom layout and stuff. This kind of theme is not easy to use, but it has become popular, to use this kind of theme effectively one needs to study theme documentation thoroughly.

    My suggestion is to study Divi theme doc, there might be one of those how to use theme for podcast and the former web person might’d used that method.

    Go look around in plugin section, if you see anything relate to podcast, get to the plugin details on how to use it properly.

    My guess right now, from looking at the source code of the podcast page (link at the top), the page is a simple WP’s page with blank page template (as opposed to an archive of Custom Post Type podcast), this leads me to conclude that all the podcast things in the site are just manual iframe embed from mixcloud.com. If my guess is true, you can continue doing so by uploading the file to mixcloud (once you get the account info, of course), and click on one of the podcast section in the site and study how the former person used the layout and stuff (or just duplicate the page and change the detail).

Viewing 3 replies - 1 through 3 (of 3 total)
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