Support » Plugin: UpdraftPlus WordPress Backup Plugin » Debug full backup

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Anderson

    (@davidanderson)

    Hi,

    That can only be your web hosting company having some kind of setup which restricts access if you go over their resource limits. (And their resource limits must be low enough that they don’t allow you to back up) – so, you’ll need to ask them.

    David

    ok thanks

    Well what exactly do I say to them, to explain what i’ve done, thanks?

    Well seems to be up now. Thanks anyway.

    Plugin Author David Anderson

    (@davidanderson)

    Ask them what resource limits are on your hosting, and say that attempting a backup appeared to trigger them.

    It’s also possible they have no resource limits, and it was just that the server you’re on is very slow/overloaded, and one more backup job was enough to tip it over the edge.

    David

    Thanks, I’ll look into it.

Viewing 6 replies - 1 through 6 (of 6 total)
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