Support » Fixing WordPress » Deactivating plug in caused site go down. Help

  • Resolved Bloke


    I was attempting to upgrade wordpress. I deactivated my plug ins. When I hit the update button I get on error Fatal error: Class ‘xxxxx’ not found in /home/xxxx/public_html/wp-content/themes/xxx/functions.php on line 8

    I deleted the plugins via FTP. Renamed the plugin folder. Logged into pypmyadmin and cleared the active plugins entry. Still can’t get logged in. Help!

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  • esmi


    Forum Moderator

    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.

    – running the upgrade manually via wp-admin/upgrade.php

    esmi thank you so much! You are a life saver. Now before I try the update again there is an issue. If I click the same plug in to deactivate I get that error. Then I uncheck it and its ok. Maybe its telling me it just can’t fin that class or function and its will be ok to run the upgrade? Or its just the way it was coded.



    Forum Moderator

    Maybe that plugin is just plain incompatible or poorly coded. It happens sometimes. Have you tried contacting the plugin’s author?

    No it was a custom plug in written a while ago but at least I got it back online and I know I didn’t delete any code. I am in the middle of making the site local and work and test lcally so this won’t happen again. So the day I decide to do it I upgrade and this happens. I needed to have everything matching online and locally.

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