Support » Plugin: Facebook for WooCommerce » deactivating facebook messenger checkbox, invalidates connection

deactivating facebook messenger checkbox, invalidates connection

  • Resolved RwkY

    (@rwky)


    2 years, 9 months ago

    Hi there, after upgrading to 2.0.1, the store owner can connect the page with WC, but if you disable messenger from plugin settings, it will reload the page, not disable messenger and add a note that:

    Heads up! Your connection to Facebook is no longer valid. Please click here to securely reconnect your account and continue syncing products.

    Your settings could not be saved. Please try again.

Viewing 2 replies - 1 through 2 (of 2 total)
  • tamarazuk

    (@tamarazuk)

    2 years, 6 months ago

    Hey @rwky,

    I’m so sorry that we missed your question! If it’s still an ongoing issue, please try updating the plugin to the latest version and create a new support thread if you continue to experience problems.

    Thanks,
    Tamara 🙂

    Thread Starter RwkY

    (@rwky)

    2 years, 6 months ago

    @tamarazuk it’s OK, I’ve ended up removing this plugin since it works only on 1 out of 5 store I’ve tested.

    Basically at the end of the setup it just says “something went wrong” and that’s it.

Viewing 2 replies - 1 through 2 (of 2 total)
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