Deactivating BuddyPress Docs crashed my site

  • Resolved jjkob

    (@jjkob)


    7 years, 10 months ago

    I just deactivated the BuddyPress Docs plugin in an effort to improve site performance (http://webjd.cn), but doing so immediately and completely crashed my site (HTTP ERROR 500). Has anyone else encountered this issue, and if so how did you regain site access?

    Hopefully I can restore a previous site image on the hosting side, but it would be nice to know how deactivating a plugin could cause this issue, and how I can regain access through WordPress.

    Thanks in advance!

    https://wordpress.org/plugins/buddypress-docs/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Cavins

    (@dcavins)

    7 years, 10 months ago

    If you’re running another plugin that is reliant on BuddyPress Docs, I suppose you could have an internal error (or if you used BP Docs functions in your theme for instance). Check your logs to see what is causing the problem, using https://codex.wordpress.org/WP_DEBUG

    Let us know what you find.

    Thread Starter jjkob

    (@jjkob)

    7 years, 10 months ago

    This seems to be an issue with my custom child theme requiring BuddyPress Docs, although I was fairly certain that the theme was created prior to my implementation of Docs… thank you for the feedback!

    Plugin Author David Cavins

    (@dcavins)

    7 years, 10 months ago

    Thanks for letting me know where the problem was.

    I’ve been burned by using plugin functions in other plugins or templates, too, so now I try to remember to check for the function if it must be used that way (usually there’s a more clever way to go, but sometimes there isn’t–or I can’t think of it, ha ha):

    if ( function_exists( 'bp_docs_has_docs' ) ) { bp_docs_has_docs(); }

    Best,

    -David

Viewing 3 replies - 1 through 3 (of 3 total)
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