Title: Deactivated
Last modified: August 26, 2021

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# Deactivated

 *  Resolved [joyryde](https://wordpress.org/support/users/joyryde/)
 * (@joyryde)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/deactivated-3/)
 * Hello –
 * Our plugin is not deactivated, but your dashboard says that it is:
 * Deactivated
    Please make sure TrackShip for WooCommerce Plugin is active with
   latest version on your WooCommerce store.
 * We tried disabling the “All In One WP Security” plugin but that doesn’t fix the
   issue.
 * We tried deleting your plugin and reinstalling but that doesn’t fix the issue.
 * Also, we see two typos on your website:
 * “Click here to Active” should say “Click here to Activate”
    “Read more about 
   connection toublshoting” should say “Read more about connection toublshooting”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fdeactivated-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/deactivated-3/#post-14810009)
 * Hi, [@joyryde](https://wordpress.org/support/users/joyryde/) thanks for the finding
   typos.
 * Can you make sure that are you using the latest version for TrackShip for WooCommerce?
 * Thanks
 *  Thread Starter [joyryde](https://wordpress.org/support/users/joyryde/)
 * (@joyryde)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/deactivated-3/#post-14810018)
 * It is by default, because it comes from WordPress.
 * We tried everything 4 times and just before giving up, we saw a notice that told
   us that we had to add a second plugin called “Advanced Shipment Tracking for 
   WooCommerce by Zorem” and once we added that and activated it, your plugin started
   working. Doesn’t work without that other plugin however.
 * [https://wordpress.org/plugins/woo-advanced-shipment-tracking/](https://wordpress.org/plugins/woo-advanced-shipment-tracking/)
 *  Plugin Author [TrackShip](https://wordpress.org/support/users/trackship/)
 * (@trackship)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/deactivated-3/#post-14810634)
 * Hi, yes you need a shipment tracking plugin in order to add the shipping information
   to your orders and fulfill them, TrackShip starts to work after you fulfilled
   the order.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Deactivated’ is closed to new replies.

 * ![](https://ps.w.org/trackship-for-woocommerce/assets/icon-256x256.png?rev=3086227)
 * [TrackShip for WooCommerce](https://wordpress.org/plugins/trackship-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/trackship-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/trackship-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/trackship-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/trackship-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/trackship-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [TrackShip](https://wordpress.org/support/users/trackship/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/deactivated-3/#post-14810634)
 * Status: resolved