Title: Deactivate Order when subscribing
Last modified: September 26, 2021

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# Deactivate Order when subscribing

 *  Resolved [ekalem02](https://wordpress.org/support/users/ekalem02/)
 * (@ekalem02)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/deactivate-order-when-subscribing/)
 * Hey WooCommerce Community/Team,
 * on my website I am using the subscription extension. The problem is, it “crashes”
   with the core plugin. When someone buys a subscription, it is also marked as 
   a normal order. But the customer isnt ordering something. Still (for example)
   in the Conformation Mail, it shows the order and the subscription details. But
   I only want the subscription. Is there a way to “deactivate” the orders?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/deactivate-order-when-subscribing/#post-14912174)
 * Hi [@ekalem02](https://wordpress.org/support/users/ekalem02/),
 * If you’re using our [Subscriptions ](https://woocommerce.com/products/woocommerce-subscriptions/)
   extension, we’ll be glad to assist you further, though not here on the forums.
 * Please create a support ticket at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket).
   You may need to login to your WooCommerce account before you can access that 
   page.
 * We will be able to help you further there.
    Thanks.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/deactivate-order-when-subscribing/#post-14935224)
 * Hi,
 * We’ve not heard back from you in a while, so I’m marking this thread as resolved.
   Hopefully, you were able to create a ticket with us.
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Deactivate Order when subscribing’ is closed to new replies.

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## Tags

 * [subscription](https://wordpress.org/support/topic-tag/subscription/)

 * 2 replies
 * 2 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/deactivate-order-when-subscribing/#post-14935224)
 * Status: resolved