Title: Deactivate 2FA does not work?
Last modified: October 16, 2025

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# Deactivate 2FA does not work?

 *  Resolved [pietjebel2606](https://wordpress.org/support/users/pietjebel2606/)
 * (@pietjebel2606)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/deactivate-2fa-does-not-work/)
 * As site administrator I use Wordfence free on my WP website, including the 2FA
   option. The2FA code is generated by Google Authenticator on my Iphone. Since 
   my Iphone had to be replaced I deactivated -just to be sure- 2FA by using the
   Deactivate button in the Wordfence section. This was succesful. Later on I had
   to log in as wp-admin on my website and to my surprise this was not possible.
   After giving my user id and password I got the following message:
 * _LOGIN BLOCKED: 2FA is required to be active on your account. Please contact 
   the site administrator_.
 * If 2FA were required I would expect a new block where I could insert the 2FA 
   code (Google authenticator still working for my website by the way). Since 2FA
   has been deactivated user id and password would do to get acces. Neither applies.
   I am lost. Can someone help me in regaining acces to my site please?.

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * (@wfmargaret)
 * [7 months, 1 week ago](https://wordpress.org/support/topic/deactivate-2fa-does-not-work/#post-18684086)
 * Hi [@pietjebel2606](https://wordpress.org/support/users/pietjebel2606/),
 * Thanks for reaching out! In **Wordfence > Login Security > Settings**, your role
   was set to **Required**. If the grace period wasn’t reset on your account, you
   would no longer be able to log in once 2FA was deactivated.
 * If you have added your site to [Wordfence Central](https://www.wordfence.com/help/central/connect/),
   you can add your public-facing IP address to the **Allowlisted IP addresses that
   bypass 2FA** under the** Login Security **options. This would allow you to bypass
   2FA and log in.
 * You can also have another admin user reset the grace period on your account for
   you.
 * If none of the above options work, you will need to use FTP/SFTP — or any file
   manager your web host provides via their administration panel to disable Wordfence
   manually. Please let me know if you need any further information on how to deactivate
   Wordfence manually.
 * Thanks,
   Margaret

Viewing 1 replies (of 1 total)

The topic ‘Deactivate 2FA does not work?’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wfmargaret](https://wordpress.org/support/users/wfmargaret/)
 * Last activity: [7 months, 1 week ago](https://wordpress.org/support/topic/deactivate-2fa-does-not-work/#post-18684086)
 * Status: resolved