Title: [ddownload_count Last modified: August 21, 2016 --- # [ddownload_count * Resolved [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/) * the [ddownload_count id=””] doesn’t work anymore… * [https://wordpress.org/plugins/delightful-downloads/](https://wordpress.org/plugins/delightful-downloads/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/ddownload_count/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ddownload_count/page/2/?output_format=md) * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988239) * This feature has been tested on the development server as fully functional. Please provide more details, including any error message and you support information. If you don’t want to post them here you can email them to support[at]delightfulwp. com * Ashley * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988243) * In the page I set it to [ddownload_count id=”1942″] * when i check it online, it’s just a plain text, the number doesn’t show. * the id number is correct, i have check it… * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988244) * Have you got an example link that I can see? * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988245) * when I set it to: [ddownload id=”1942″] then it’s show a button, that’s ok but the shortcode [ddownload_count id=””] doesn’t work, i don’t know why… * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988247) * Do the server error logs show anything in regards to Delightful Downloads? * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988248) * when I set it with a wildcard %count% then it works, but not with a shortcode… is there a setting for the shortcodes? * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988249) * no error logs repported, when i set it with a shortcode [ddownload_count id=” 1942″] it shows just plain text not the numbers of downloads… * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988250) * I mean, if I place the shortcode, it just shows the code * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988251) * Have you got an example link please? * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988252) * I think the ‘ddownload_cound’ shortcode isn’t a shortcade at all… * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988254) * It is a registered shortcode. Check the text editor to make sure no formatting has been added in the editor window. Check this [screenshot](https://www.dropbox.com/s/d4a1pmz6jvlihjb/screenshot.jpg). * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988255) * I have send an e-mail to you * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988257) * I work with the bbPress script, I think the shortcode [ddownload_count] it’s not supported? * Plugin Author [A5hleyRich](https://wordpress.org/support/users/a5hleyrich/) * (@a5hleyrich) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988258) * I’m not sure. I’ve never worked with bbPress so not sure of compatibility. The fact the download link works suggests that it should work as both shortcodes are registered in the same way. Sorry I can’t be more helpful than that. I’ll look at compatibility in a future update. * Ashley * Thread Starter [bustel](https://wordpress.org/support/users/bustel/) * (@bustel) * [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/#post-4988259) * no problem, thanks for your help! Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/ddownload_count/page/2/?output_format=md) [→](https://wordpress.org/support/topic/ddownload_count/page/2/?output_format=md) The topic ‘[ddownload_count’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/delightful-downloads_33bab1.svg) * [Delightful Downloads](https://wordpress.org/plugins/delightful-downloads/) * [Frequently Asked Questions](https://wordpress.org/plugins/delightful-downloads/#faq) * [Support Threads](https://wordpress.org/support/plugin/delightful-downloads/) * [Active Topics](https://wordpress.org/support/plugin/delightful-downloads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/delightful-downloads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/delightful-downloads/reviews/) * 19 replies * 2 participants * Last reply from: [bustel](https://wordpress.org/support/users/bustel/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/ddownload_count/page/2/#post-4988269) * Status: resolved