Support » Plugin: Delightful Downloads » [ddownload_count

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author A5hleyRich

    (@a5hleyrich)

    This feature has been tested on the development server as fully functional. Please provide more details, including any error message and you support information. If you don’t want to post them here you can email them to support[at]delightfulwp.com

    Ashley

    In the page I set it to [ddownload_count id=”1942″]

    when i check it online, it’s just a plain text, the number doesn’t show.

    the id number is correct, i have check it…

    Plugin Author A5hleyRich

    (@a5hleyrich)

    Have you got an example link that I can see?

    when I set it to: [ddownload id=”1942″] then it’s show a button, that’s ok but the shortcode [ddownload_count id=””] doesn’t work, i don’t know why…

    Plugin Author A5hleyRich

    (@a5hleyrich)

    Do the server error logs show anything in regards to Delightful Downloads?

    when I set it with a wildcard %count% then it works, but not with a shortcode… is there a setting for the shortcodes?

    no error logs repported, when i set it with a shortcode [ddownload_count id=”1942″] it shows just plain text not the numbers of downloads…

    I mean, if I place the shortcode, it just shows the code

    Plugin Author A5hleyRich

    (@a5hleyrich)

    Have you got an example link please?

    I think the ‘ddownload_cound’ shortcode isn’t a shortcade at all…

    Plugin Author A5hleyRich

    (@a5hleyrich)

    It is a registered shortcode. Check the text editor to make sure no formatting has been added in the editor window. Check this screenshot.

    I have send an e-mail to you

    I work with the bbPress script, I think the shortcode [ddownload_count] it’s not supported?

    Plugin Author A5hleyRich

    (@a5hleyrich)

    I’m not sure. I’ve never worked with bbPress so not sure of compatibility. The fact the download link works suggests that it should work as both shortcodes are registered in the same way. Sorry I can’t be more helpful than that. I’ll look at compatibility in a future update.

    Ashley

    no problem, thanks for your help!

Viewing 15 replies - 1 through 15 (of 19 total)
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