Support » Plugin: Backup and Restore WordPress - WPBackItUp Backup Plugin » db-backup.sql file is empty

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  • Peculiar, what host are you using?

    i’m using wp v 3.5.6 and create it all files but the database file is empty.
    the web is . is in hosting plan, but i test in other host and it’s the same final : db is empty.

    I’ll modify to alert if the DB is 0 bytes, but I can’t see why it would fail.

    Let me look into the way it connects to the DB.

    I think the problem is not the way in which BIU connects to the DB, this would currently generate an error and it suggests that the connection is fine. I think the problem lies in the way the DB dump is created, using shell_exec.

    Who is your webhost? Do you know the name of your hosting package? I’ll email them to find out.

    The latest release of the plugin will now alert you and halt if the DB is 0 bytes in size (as the backup would be no good anyway). It then recommends you contact me using the support form (link on the BIU admin page) and tell me who your webhost is.

    One user has already followed these steps and I’ve chased up their webhost. It might mean a little fix required to the plugin but if that is the case I’ll work on it over the weekend.

    Confirmed as being a problem with shell_exec. Fixed in version 1.4.2.

Viewing 6 replies - 1 through 6 (of 6 total)
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