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[Resolved] DB backup in the list disappears after restore

Viewing 15 replies - 1 through 15 (of 23 total)
  • Plugin Author David Anderson

    @davidanderson

    Hi clickmarketing,

    Good spot! This is a new issue that came in in a recent version – UpdraftPlus was incorrectly detecting whether or not the backup file could be deleted post-restore from the local storage. (It is only meant to delete them if it knows it has another copy in cloud storage, e.g. Dropbox).

    Now fixed – de-install and then re-install UpdraftPlus, and you’ll have the fix. Alternatively, update to the development version (http://updraftplus.com/faqs/devversion).

    Best wishes,
    David

    I installed the devversion 1.7.42 but the problem still exists. 🙁

    Plugin Author David Anderson

    @davidanderson

    Does the database come back if you press the ‘rescan’ link?

    David

    Yes and I also updated the plugin to V1.8.1 but but the problem still exists.

    Plugin Author David Anderson

    @davidanderson

    Hi,

    If the database appears when you press ‘rescan’, then just press ‘rescan’. The reason why it disappears until after you do a restore after you press ‘rescan’ is because after you restore, you are restoring to the point in time before the backup was complete; at which point there was not yet a database in the backup set. The restore restores everything in your database – which includes UpdraftPlus’s records too.

    Probably I should get UD to do an automatic rescan after a restore, but I need to think through the consequences of that.

    David

    Sorry, but I already pressed ‘rescan’ a lot of times but the DB backup still won’t reappear.

    Plugin Author David Anderson

    @davidanderson

    Can you update to the dev version – http://updraftplus.com/faqs/devversion – and then do a restore, and post the entire log file from the restore (using pastebin.com), please?

    David

    Plugin Author David Anderson

    @davidanderson

    clickmarketing: is your backup method email?

    What do you mean: is your backup method email??

    I already updated to the dev version. Problem still exists..
    http://pastebin.com/Xa1WwbeF

    Plugin Author David Anderson

    @davidanderson

    “What do you mean: is your backup method email??”

    What method have you got selected under “Remote Storage”? Is it “email”?

    David

    Plugin Author David Anderson

    @davidanderson

    P.S. That log isn’t from the development version:

    0000.003 () UpdraftPlus WordPress backup plugin (http://updraftplus.com): 1.8.2

    The development version is 1.8.3 or later – 1.8.2 is the release version.

    Remote storage is S3.

    Sorry. I already installed the correct dev version.
    I also noticed the uploads folder is missing from the backup:
    Warning: Looked-for uploads zip (0) was not found (backup_2013-12-27-0531_My_Blog_dd5452cdd121-uploads.zip.tmp)

    Here’s the log file
    http://pastebin.com/1KKr1pm4

    Plugin Author David Anderson

    @davidanderson

    I also noticed the uploads folder is missing from the backup:
    Warning: Looked-for uploads zip (0) was not found (backup_2013-12-27-0531_My_Blog_dd5452cdd121-uploads.zip.tmp)

    I can’t comment on that unless you post the log file for the backup run.

    David

    OK. I will send you the backup log.

    Do you have feedback for our problem with the restore?

    Thanks!

    Here’s the log file of the backup run (uploads zip (0) was not found)

    http://pastebin.com/TUHjEbfC

Viewing 15 replies - 1 through 15 (of 23 total)
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